Krakow 2021

The 4th FECMA Pan European Credit Congress


Day 1 - Wednesday 15 SEPTEMBER 2021


13:00 - 14:00

Welcome Speech

Ludo Theunissen

FECMA President, President of the Instituut voor Kredietmanagement (IvKM)

14:00 - 14:15

Developing a business compass on the ocean of unknown

John Lorié

Chief Economist at Atradius Credit Insurance

14:15 - 15:00

Payment Backlogs: Legislation and Business Practice

Michał Rączkowski, Michał Kwieciński

Managing Partners at RK Legal (member of EuroCollectNet)

15:00 - 15:45

Networking Coffee Break

15:45 - 16:30

Panel Discussion: Global trade credit risk management - challenge for everyone

Moderator: Josef Busuttil, MBA (Henley), Dip. M MCIM, FCICM, Director of Malta Association of Credit Management (MACM)


Jan Schneider-Maessen, Member of the Board at Bundesverband Credit Management e.V., FECMA Treasurer

Philip King, CICM, former Small Business Commissioner

Peter Szentirmay, Chairman of the Hungarian Credit Management Association

Valérie Collot, Director Credit, Trade Finance & Treasury at Safran Electronics & Defense 

16:30 - 17:30

Evening Cocktail & Gala Dinner

Qubus Hotel, Kraków


Day 2 - Thursday 16 SEPTEMBER 2021


08:30 - 09:00

Opening Speech: Managing credit in Europe

Glen Bullivant, FCICM

Chartered Institute of Credit Management (CICM)

09:00 - 09:30

Major Trends of Cross-border Trade Finance

Chantal Joosse

Business Development Director, Strategic Partnerships, Stenn International Ltd.

9:30 - 10:00

Effective creditworthiness analysis based on financial information

Tomasz Jastrząb, PhD


10:00 - 10:30

Networking Coffee Break

10:30 - 11:15

Contemporary approach to credit risk management

Frank Hommersen 

Director, Data Solutions Practice Group, Moody's Analytics

11:15 - 11:45

Why smart people make bad financial decisions?

Borys Sadowski

GEKKO Collections

11:45 - 12:15

Cross border debt collection in Europe

Thomas Voller

EuroCollectNet Lawyers

12:15 - 12:45

Networking Lunch

12:45 - 14:00

Bon crédit - Taking all into account

Vincent-Bruno Larger

Secrétaire Général l’As sociation Française Des Credit Managers et Conseils (AFDCC), FECMA Vice-President

14:00 - 14:30

Creative accounting, quo vadis?

Piotr Rybicki, PICM Advisory Council

14:30 - 15:00

Networking Coffee Break

15:00 - 15:30

In simple words about today's economic situation

Przemysław Kwiecień, PhD, CFA

Head of Research w X-trade Brokers DM S.A.

15:30 - 16:00

Target Operating Model for Credit Management departments

Cees Jansen

Nederlandse Vereniging voor Credit Management (VVCM)

16:00 - 16:30

Closing Speech

Ludo Theunissen & Robert Dyrcz

16:30 - 17:00

coordinated by

Polish Institute of Credit Management (PICM)

Established in 2016, the Polish Institute of Credit Management (PICM) is an educational andnetworking platform for managing receivables and trade credit in an enterprise (Credit Managers).The PICM offer help in shaping the key competences of the trade receivables manager.

PICM aims to perform activities for building, promoting and propagating the idea of broadly understood Corporate Credit Management. PICM provides education in the field of preparation for the profession and continuous improvementof qualifications for the proper performance of Corporate Credit Management.

The Speakers

Ludo Theunissen, FECMA President, President of the Instituut voor Kredietmanagement (IvKM) - BELGIUM

Ludo Theunissen holds degrees in engineering (Ghent University) and Management (Vlerick Business School). In his career he combined academic and business assignments. He has worked for large multinational organizations (Volkswagen, Unisys) as well as for SME’s in Belgium and abroad. He is founder and president of the Instituut voor Kredietmanagement, the Belgian association for Credit managers, and an active member of the FECMA council. He is professor at Ghent University and has also been active as a professor at Vlerick Business School, Antwerp Management School and the Belgian Royal Military Academy. He is active as a consultant and lecturer in different countries on topics such as Financial Statement Analysis, Credit Management, Investment analysis.

Josef Busuttil, MBA (Henley), Dip. M MCIM, FCICM, Director of Malta Association of Credit Management (MACM) - MALTA

Josef was involved in the setting up of the Malta Association of Credit Management (MACM – and is the Director of MACM. He has been a member of the Council of FECMA since May 2003. After twelve years occupying the role of FECMA Vice President, Josef was elected President of FECMA in November 2016. Josef is an intuitive lecturer and speaker, specialising in trade credit management strategies that enable the credit function to gain and sustain competitive advantage in the market, whilst ensuring sound cash flow and long-term profit. He delivers in-house training and lectures for organised groups. Josef contributed to a number of training programmes and seminars organised by highly reputable international organisations and institutions, such as The European Commission, in a number of countries, including Antwerp, Berlin, Bucharest, Dubai, Dublin, Johannesburg, Kuala Lumpur, London, Madrid, Malta, Mexico City, Moscow, Paris, and Vilnius. Josef is a regular contributor of business articles to the international business press.

John Lorié, Chief Economist at Atradius Credit Insurance - NETHERLANDS

John Lorié is Chief Economist at Atradius Credit Insurance, having joined the company in April 2011. He is also affiliated to the University of Amsterdam as a researcher.

Previously, he was Senior Vice President at ABN AMRO, where he worked for more than 20 years in a variety of roles in commercial and investment banking. He started his career in the finance department of the Dutch Ministry of Foreign Affairs.

John holds a PHD in international economics, masters’ degrees in economics (honours) and tax economics as well as a bachelor’s degree in marketing.

Frank Hommersen, Director - Data Solutions Practice Group, Moody's Analytics -NETHERLANDS

Frank Hommersen is bases in the Netherlands and joined Bureau van Dijk (now Moody’s Analytics) in 2007. Since then Frank had various sales roles with focus working on Credit Risk Solution in the Corporate, Financial and Insurance market. Currently he is a Director – Data Solutions within MA and supporting Sales in Central and Eastern Europe.

Przemysław Kwiecień, PhD, CFA,  Head of Research at X-trade Brokers DM S.A - POLAND

PhD of Economics at the University of Warsaw, graduate of London Metropolitan University on a British Council scholarship, licensed Investment Advisor. For years, Chief Economist of the XTB brokerage house, previously incl. advisor to the Minister of Finance. Repeatedly awarded with the titles of Economist and Analyst of the Year, and also distinguished as the best forecasting currency rates in Bloomberg's global rankings. He currently uses BigData methods in his work, both in market analysis and business analysis. Regular guest of television and radio programs on economic issues.

Tomasz Jastrząb, PhD,  Technicenter sp. z o.o. - POLAND

Expert in advanced algorithms for data processing and analysis with research experience in the project "Development of an innovative IT system for learning and verification of knowledge in the field of economics". PhD student in the field of engineering and technical sciences in the discipline of technical computer science and telecommunications at the Faculty of Automatic Control, Electronics and Computer Science of the Silesian University of Technology in Gliwice - with the dissertation "Parallel algorithms for solving computationally difficult problems concerning formal languages". In the past, he was a researcher at the Wrocław University of Technology and the Silesian University of Technology. Author of numerous scientific dissertations in the field of financial analysis of small and medium-sized enterprises, incl. “Small & Medium-Sized Enterprise Risk Monitoring Based on Financial Analysis Results” prepared for the 10th International Conference on Multimedia and Network Information Systems organized by the Wrocław University of Technology. .

Borys Sadowski, Head of GEKKO Collections - POLAND

An expert in the field of money and debt psychology and the practice of ethical debt collection. General Director at GEKKO Collections, which since 2003 is the leader of the debt collection education market in Poland. For many years, he has been following trends and the most effective solutions in the debt collection industry in Poland and around the world. He promotes the concept of prediction and a customer-oriented approach to debt recovery. Through its unique know-how and the latest technologies, it helps to increase the effectiveness and motivation in the debt collection departments of large companies in the long term. He trained and advised debt collection departments, including Heineken, Coca Cola, T-Mobile, Polkomtel, Siemens, Volvo, Accenture, and many more.

Piotr Rybicki,, PICM Advisory Council - POLAND

With over 20 years of experience on Polish capital market, active member of supervisory boards and audit committees in family and private companies listed on the stock exchange, or with the participation of the State Treasury and municipal companies. Financial management practitioner. The auditor. Member of the expert team for increasing the efficiency of supervisory boards of the Corporate Supervision Reform Committee at the Ministry of State Assets. Member of associations and business organizations, incl. long-term vice-president of the Regional Chamber of Commerce in Katowice, Member of the Award Committee, Financial Director of the Year. Author of numerous publications, industry analyzes and media comments in the areas of management, finance, accounting and corporate governance. Lecturer in specialist courses and trainings in finance and accounting, as well as an expert in preparatory courses for the examination for members of supervisory boards of State Treasury companies. A panelist of key industry conferences and meetings related to the capital market. Initiator and co-organizer of the largest project in Poland promoting ownership standards - "Conference Supervisory Board" and the annual distinction "Man of Corporate Governance". Founder and expert of the portal.

Michał Rączkowski, Managing Partner at RK Legal (member of EuroCollectNet) - POLAND

Attorney at law, managing partner in the RK Legal law firm, which specializes in debt management in the B2C and B2B area. In the company, he is responsible for cooperation with financial institutions in the field of handling B2C debt assets. Since 2006 he has been managing RK Legal, a law firm with a team of over 110 people which provides legal services for business. The company has combined reliable legal assistance with the debt management offer, comprehensive protection of personal data, and investing in debt portfolios. Michał Rączkowski is the author of numerous press comments and co-author of Wolters Kluwer Publishing commentary: 'Act on court bailiffs. Act on bailiff costs'. He shares his experience with you during numerous sector conferences and training.

Michał Kwieciński, Managing Partner at RK Legal (member of EuroCollectNet) - POLAND

Attorney, co-founder and managing partner of RK Legal, specialist in commercial law and civil litigation. At the firm, he supervises the Claims Management Division specialising in servicing B2C debt assets and B2B corporate receivables, also in foreign markets.

Glen Bullivant, FCICM, Chartered Institute of Credit Management - UNITED KINGDOM

Glen Bullivant FCICM is a Vice President & Treasurer of the Chartered Institute of Credit Management and currently works as a credit management consultant.
Involved with credit for over 40 years, he has worked in manufacturing, engineering and service industries, including export.
Glen has been a member of the CICM for more than 30 years and, in additionto being a past Chairman of the Institute, also chairs its Technical Advisory Committee, serves on its Education Committee and is Editor of the Federation of the European Credit Management Associations (FECMA) newsletter.

Dr. Thomas Voller, EuroCollectNet - GERMANY

Thomas is as a lawyer admitted to the courts in Frankfurt am Main since 1982. He worked for large law firms in Frankfurt before establishing his own practice in 1987. He represents domestic and foreign companies both in and out of court in all areas of business law including international debt collection. He has his focus on national and international commercial and corporate law including the respective training as special attorney for these areas of law.

In recent years the professional activity has been focused increasingly on the credit management of his clients. This includes the membership in “Bundesverband Kreditmanagement e.V. (Federal Association of Credit management). He is editor of publications as “Outlines of Debt Collection in Europe” or “Creditmanagement: Securities in Europe”.

Thomas is the founder of EuroCollectNet, a European lawyer’s network for debt collection with worldwide connections.

Chantal Loose, Business Development Director, Strategic Partnerships, Stenn International Ltd. - NETHERLANDS

Chantal Joosse is Business Development Director, Strategic Partnerships at Stenn International, a UK-based based provider of innovative cross-border trade finance solutions.

Chantal has 20 years of experience in helping companies grow and protect their international business. She previously held senior management roles in both Europe and the United States at global trade credit insurers Atradius and Coface.

At Stenn, Chantal’s main focus is developing relationships within the global trade finance community to bring Stenn’s trade finance solutions to companies of all sizes. Chantal is based in Amsterdam.

Vincent Bruno-Larger, CEO at l’As sociation Française Des Credit Managers et Conseils (AFDCC) - FRANCE

Vincent-Bruno LARGER is the CEO of the AFDCC, the french credit management association. Previously, he worked at Euler, the credit-insurance company, Thomson Multimédia, a leading manufacturer for electronic products as European Credit Manager and Eutelsat, the telecommunication via satellite company as Credit Manager.
He has a Master in Law at the University of Dijon, a diploma at the Business School Le Havre/Caen and a Master in International Business at the Wollongong University (Australia).

Cees Jansen, Nederlandse Vereniging voor Credit Management (VVCM) - NETHERLANDS

Cees Jansen has over 25 years experience in Credit Management in a variety of forms ranging from factoring to credit insurance to BPO and E-Commerce. He has designed specialized solutions focusing on receivables including captive credit insurance, securitization and stand-by servicing programs and financial demand generation tools. Cees has developed Operating models for the O2C operations of global companies in Retail, Consumer Goods and Logistics which combined protecting good customer relations with the need to operate an effective and efficient delivery team. Prior to his involvement in Credit Management, Cees has worked in Banking and Finance as a Credit Officer.

Philip King, CICM, former Small Business Commissioner

In a career spanning over 40 years, Philip has held senior credit management roles in the high-tech and communication sectors, in distribution and retail, including spells at Olivetti and Vodafone. More recently, he held the role of interim Small Business Commissioner for 17 months across 2020-2021 and, prior to that, was Chief Executive of the Chartered Institute of Credit Management (CICM) for 14 years, leading the Institute to Chartered status in 2015. He was also a board member of the Start-Up Loans Company, a Red Tape Champion for Insolvency, and the first ever lay Chair of the Joint Insolvency Committee.Philip is the author of the Managing Cashflow Guides (of which there have been 600,000 downloads) for government, and the architect of the Prompt Payment Code which the CICM administered on behalf of the Department for Business, Energy and Industrial Strategy (BEIS) until its administration was transferred to the Office of the Small Businesss Commissioner in 2020. He has worked closely with successive governments in championing best-practice credit management and supporting small business. Having recently semi-retired, he now holds several roles through which he maintains his passion for credit and cashflow management, and supporting small businesses.

Péter Szentirmay, Chairman of the Hungarian Credit Management Association

Peter has more than 25 years of professional experience and almost 20 years of leadership experience in the credit management sector. Following his career start in the banking industry, he worked for the leading trade credit insurer as member of the board of directors. In 2007 he founded his own company, CMG, which is a specialised advisor and solution provider in the field of credit management. In addition to his business activities, he was one of the founders of the Hungarian Credit Management Association and serves currently as Chairman of the Institute. Peter has always been interested in digital technologies and innovation. In the recent years Peter has been devoting his time and energy in different IT projects to drive digital transformation in trade finance. In 2019 he founded a new fintech start-up to automate and simplify working capital management.

Valérie Collot, Director Credit, Trade Finance & Treasury at Safran Electronics & Defense

Valerie is the Director Credit, Trade Finance & Treasury for Safran Electronics & Defense. She was chairman of the french credit management association, AFDCC, from 2011 until 2013 And Vice President of Fecma from 2006 until 2014

Jan Schneider-Maessen, BvCM

Jan is involved in credit management for years, working actively in the community of Bundesverband Credit Management e.V., currently as a Member of the Board. He is also the Treasurer at FECMA.

Federation of European Credit Management Associations


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